Kelin Court And Kelin Height Hotels Ltd, Lagos: Where Technology Meets Hospitality
- REPORT: African Smartphone Market Defies Challenges In Global Economy To Post Growth
- Fowler, Ex-FIRS Chair Says Nothing Automatic About Having Second Term, Hands Over To Aina
- Access Bank Excites Customers With More Rewards For The Yuletide Season
- Google Shopping Ads Coming To Nigeria
- FIRS Staff Wins Continental Tax Writing Competition
- Why We Introduced Pay-Small-Small – Wakanow CEO
- Anambra Has Global Capacity To Alter Nigeria’s Destiny If… – Ekeh, Zinox boss
- Konga Yakata Woos Students, Others With Special N10,000 Deposit Payment Plan For Laptops
- Competition Rises In On-Demand Ride-Hailing Business In Nigeria, As OPay Launches OCar
- Museveni, Fowler, Tax Experts Speak On Africa’s Revenue Future
By Rommy IMAH
Today, technology innovations continue to transform every industry and job role in Nigeria. And the service industry (including the hospitality sector) is certainly no exception. In the hospitality industry, technology innovations, including customer relationship management platforms and point-of-sale (POS) tools, have come a long way.
For those in the hospitality industry, keeping up with the latest technology trends is of the utmost importance, not only to improve the customer experience, but also to improve internal processes at the same time.
The Hotel is arguably the most obvious form of accommodation that falls within the hospitality industry, catering to people who require overnight or longer-term stays. Aside from offering lodgings, they tend to provide various other services, including room service, housekeeping, and facilities for eating, drinking and relaxation.
In Nigeria, two leading hotels situated at the heart of the sprawling city of Surulere in Lagos, Nigeria’s Commercial capital namely: Kelin Court and Kelin Height Hotels Ltd are setting the pace in the deployment of technology tools in their services for the comfort and enjoyment of their customers.
Chief Executive Officer/Managing Director of Kelin Court and Kelin Height Hotels Ltd, Chief Kenneth Uzoigwe (Osike), said that the growth of the Internet and technology has also fuelled up the expectations of consumers so much so that they now can’t imagine paying for a room that’s not well-equipped.
“Kelin Court and Kelin Height Hotel Ltd are exquisite homes away from home, which invite guests to experience sophisticated yet, exciting stay in Lagos’ serene district of Surulere. The hotel and suites come with comfortable features like free high-speed wireless Internet and digitized air conditioning systems.
“Guests can easily access any part of Lagos because both hotels are located at the very heart of Lagos state, and have the option of choosing from an array of stylish guest rooms and suites designed in modern art-deco style, with deluxe amenities, plush furnishings, marble baths featuring in all the rooms.”
Uzoigwe noted that the hospitality industry is about a variety of businesses and services linked to leisure and customer satisfaction, adding that it is an industry that focuses on ideas of luxury, pleasure, enjoyment and experiences, as opposed to catering for necessities and essentials.
“Hospitality industry players are today betting their money on the power of technological advancements because they know it’s going to reap benefits for the future, to say the least. And that is why for us at Kelin Court and Kelin Height Hotels Ltd, we are deploying the latest technology in the hospitality space to ensure we stay ahead of our close rivals.”
Perhaps, because the hospitality industry is concerned with services related to leisure and customer satisfaction, offering services cannot be limited to tourists but can also include the provision of services to people who are not tourists, such as local residents enjoying their free time, or people coming to an area for reasons other than tourism.
Uzoigwe tends to agree with the above assertion when he said, “Kelin Court and Kelin Height Hotel Ltd are created in ambience of innovative concepts. They are a one-stop hospitality spot driven by one desire: To create affordable luxury ambience for the people. By the people, we mean smart new breeds of international travellers, the type who cross Continents the way others cross streets.
“These explorers, adventurers and dreamers; those who travel within the states and around the world with big pictures in hearts to explore their dreams in wide eyes. Those who are independent, yet united by a love of the human continents. Those in search of businesses, shopping, entertainment or art. In fact, every person who is within the heart of Surulere, Lagos and the globe, must see these hotels as homes away from home.”
Speaking further, he said, “We introduced these hotels to the world to see the evolution of innovative hospitality. These modern individuals are explorers, professionals, business moguls, entrepreneurs and shoppers of fashion. They are independent, share respect for different cultures and are youthful at heart. You are one of them.
“In Kelin Court and Kelin Height Hotel Ltd, rooms have luxury spaces, there are meeting rooms and excellent amenities. These rooms come with such facilities as large screen size LED television, frontal setting room, large sized wardrobe, excellent room lightening and provides a powder room and a Jacuzzi. The rooms’ air conditionings are way out of this world and specifically fitted for the best comfort and relaxation of our guest.”
On security and power, Uzoigwe said that the hotels offer 24hours security with latest digital security personnel and gadgets, aided by uninterrupted power supply to help ease guests’ mind and provide them with the comfort they deserve.
The Calabash bar is aesthetically designed after the traditional decor of calabashes, surrounded by the gentle breeze of the Atlantic Ocean soothing guests’ senses. It’s an environment that provides the guest the much-needed relaxation ambience to enjoy some drinks, have some nibbles and let the mind travel through the African night sky, while enjoying the cool music from the resident band and musicians, in an environment prominently located beside Kuramo Sports Cafe.
Kelin Court and Kelin Height Hotels Ltd are the place to be if you are desirous of relaxing at a place where technology and hospitality meet to provide comfort, peace of mind and the right atmosphere for business thoughts, ideas and conception.
And good enough, like Chief Uzoigwe would say, “You want innovative luxury for an affordable price, we’ve got impeccable luxury for less, let’s introduce our services to you, where your lifestyle meets leisure.”