Replacement Samsung Note 7 Phone Emits Smoke on U.S. Plane- Report

Friday, October 7, 2016

Replacement Samsung Note 7 Phone Emits Smoke on U.S. Plane- Report

Replacement Samsung Note 7 Phone Emits Smoke on U.S. Plane- Report

A replacement model of the fire-prone Samsung Note 7 smartphone began smoking inside a U.S. plane on Wednesday, the family that owns it said, prompting fresh investigations by the Consumer Product Safety Commission and the Federal Aviation Administration, according to a Reuters’ report.

 

A problem with the replacement for the Note 7 model would create a new, embarrassing and potentially costly chapter to a global scandal which has hurt Samsung's reputation. It also could add new dangers for consumers.

 

Indiana passenger Brian Green's phone began emitting smoke inside a Southwest Airlines Co flight to Baltimore from Louisville, Kentucky, his wife Sarah told Reuters after speaking with her husband. She said that Green had replaced the original phone about two weeks ago after getting a text message from Samsung.

 

Samsung Electronics Co said in a statement it was working to recover the device and to understand the cause. “Until we are able to retrieve the device, we cannot confirm that this incident involves the new Note 7," the South Korean company said.

 

The world's largest smartphone maker announced a global recall of at least 2.5 million of its flagship Note 7 smartphones in 10 markets last month due to faulty batteries causing some phones to catch fire.

 

The U.S. Consumer Product Safety Commission (CPSC) is in touch with the Federal Aviation Administration (FAA), Samsung and the phone's owner to gather facts, Chairman Elliot Kaye said in a statement, reminding consumers that they could get refunds for the troubled model.

 

The FAA said in a statement that it had confirmed a Samsung phone caused the smoke on the Southwest flight and that it was investigating the incident.

 

Technology news site The Verge, which earlier reported the incident, quoted Brian Green as saying the phone was a replacement, and it posted a picture taken by him of the packaging. The picture showed an identifying label with a black box, which Samsung has described as the indicator of a replacement phone. A spokeswoman declined to comment on the picture.

 

Samsung customers in China have reported problems with phones that have the same battery as the global replacement model, but Samsung has said it examined the Chinese phones and found the batteries were not at fault.

 

Green picked up the new phone at an AT&T Inc store on Sept. 21, the Verge said.

 

Southwest said the plane was evacuated after a customer reported smoke from a Samsung device. All passengers and crew exited the plane and no injuries were reported, a Southwest Airlines spokesperson said.

  Nickname Can't be blnak

  Please enter a comment

Kelin Height Hotel

Recent Comments

  • Kcnnabuihe

    Thanks a great deal to MTDU Lagos for drawing the attention of the world to the plight of our people.I believe all well spirited individuals in Umunneochi should join this call so as to find a lasting solution to ensure MBALA is not cut off from the rest of the state.

    View Article
  • Uniquecherry

    We have the likes of nkiru onyejeocha who kept enjoying our democracy dividends, and using our money to buy praises to her name in the line buying wrapper and rice for her party faithfuls, I thought she boast of attracting federal government attention to her people or is that one part of her political propaganda. Let her come ooo its time to give back to her people.

    View Article
  • cj

    congratulation sir, pls i dont mind to be employed as a cleaner or security in any of the offices, thanks and God bless you.

    View Article
  • Nasiru Yayalle

    This is very interesting article . Very educative,informative and sensetized the data subscribers globally. I appreciated the DG"s effort and talent of this nature.

    View Article
  • Oremus

    My brother the Paint make sense

    View Article
Techtrybe