News Highlights:
- Access Bank Plc has dismissed social media claims of unethical behavior and the alleged denial of a ₦500 million inheritance to a customer.
- The Bank emphasized its adherence to high ethical standards, customer privacy, and the safety of customers’ funds.
Access Bank plc on Sunday dismissed a social media report of missing funds and unethical behaviour in the bank.
Recall that social media influencer, VeryDarkMan, had called public attention to a high-stakes case involving the bank and an alleged ₦500 million inheritance dispute.
In a viral video shared on his Instagram page on Friday, VeryDarkMan claimed the family of the late Mr. Edongesi Edit Hour had been allegedly denied rightful access to the deceased’s funds in the Bank.
But reacting to these claims on Sunday, Access Bank described the allegations as “most untrue and baseless.”
The bank emphasised that first and foremost, the safety and security of its customers’ funds are core priorities which it takes seriously, adding that the bank does not engage in or condone any unethical behaviour.
Access Bank insisted that “there is no N500million or any other fund or amount missing from the subject customer’s account or from any other customer’s account with us.
“We and other independent stakeholders in the banking industry have thoroughly investigated these allegations and independently arrived at the same conclusions.
“Access Bank Pie operates with the highest ethical standards and we protect our customers’ interests whilst also respecting privacy laws.”
It urged the public not to rely on or believe sensational and unverified claims that are designed to titillate and mislead the public.
The full statement read:
“Our attention has been drawn to a video on social media wherein allegations of missing funds and unethical behaviour have been made against Access Bank Pie.
“First and foremost, we wish to emphasise that the safety and security of our customers’ funds are core priorities which we take seriously. Second, Access Bank Pie does not engage in or condone any unethical behaviour.
“In the instant case, the allegations of missing funds in the Bank are most untrue and baseless.
“There is no N500million or any other fund or amount missing from the subject customer’s account or from any other customer’s account with us.
“We and other independent stakeholders in the banking industry have thoroughly investigated these allegations and independently arrived at the same conclusions.
“Access Bank Pie operates with the highest ethical standards and we protect our customers’ interests whilst also respecting privacy laws.
“Consequently, whilst we have engaged and will continue to engage with our customers, we must advise the public not to rely on or believe sensational and unverified claims that are designed to titillate and mislead the public.
“We remain committed to serving our customers.”