The Nigerian Communications Commission (NCC) has said that 98% of the total service-related complaints received from telecoms consumers in Nigeria within a 15-month period, spanning January 2019 to April 2020, have been successfully resolved. But even in the face of this success, the Commission has reiterated its commitment to ensuring improvement in the Quality of Service (QoS) and Quality of Experience (QoE) for the nation’s over 190 million telecom subscribers notwithstanding the challenges of containing the spread and management of COVID-19 pandemic by the global community. The Commission said that in the period under review, 26,169 complaints were received and…
Author: Rommy Imah
The Association of Telecommunications Companies of Nigeria (ATCON) has concluded plans to organize a Sectoral Virtual Forum that would address the need of telecom/ICT Consumers in the COVID-19 and Post COVID-19 Pandemic and the Digital Economy era. ATCON said in a statement on Tuesday, signed by its Executive Secretary, Ajibola Olude that the principal goal of the Sectoral Virtual Forum which holds on Thursday, August 6, 2020, is meeting the new broadband target of 70%. “This time around, ATCON is providing a veritable platform for Governments, Consumers (corporate and personal) and Telecommunications and ICT Companies to rob minds on how…
Facebook Tuesday announced the 12 African community leaders, including four Nigerians who have been selected to join Facebook’s Community Accelerator, a six-month programme that aims to equip communities with the training, mentorship, and funding they need to grow. The announcement forms part of its focus in bringing people together and building communities. The four Community leaders selected from across Nigeria are: Hauwa Ojeifo, She Writes Woman – In 2016, Hauwa created “Safe Place Nigeria” to provide a stigma and judgment-free space for young people to talk about mental health-related issues. It has become a community for young people to learn, feel connected,…
With faster response time, very high capacity, more software options to upgrade, ubiquitous connectivity, a wide range of applications, Speed of up to 10Gbit/s, Virtually ‘0’ latency, and 100 times more devices, the features of 5G are enormous and give the user access to do so much more. As the world is embracing the Internet of Things technology to improve businesses and works, Nigeria cannot afford to be left out of the benefits of 5G to this technology which includes deep coverage to reach challenging locations; Ultra-low energy, guaranteeing 10+ years of battery life; Ultra-low complexity of 10s bits per…
The Association of Telecommunication Companies of Nigeria (ATCON) said it embarked on the awareness and implementation of the Nigeria Data Protection Regulation 2019 because of its strategic importance to its members’ businesses. The awareness is also aimed at reducing or preventing cybercrimes by ensuring the safety and protection of Nigerians digital details on the World Wide Web as the failure to give adequate protection to data could be very devastating and costly to individuals and businesses. In a welcome address at a virtual meeting on Nigeria Data Protection Regulation 2019- Benefits and Compliance Process held on Monday, ATCON through its…
The Nigerian Communications Commission (NCC) has been providing insights on why the adoption of the controversial 5G in Nigeria will go a long way to positively changing businesses, the national economy and citizens’ way of living. The Commission said the technology has the potential to provide 20 times faster data speeds and carries a massive amount of data for a large number of simultaneous users. In a statement made available to DigitalTimesNG, the NCC stated that users in high-density areas like airports, stadia or urban areas can still experience the fast speeds and low latency of 5G services. “5G, the…
The Federal Government Monday granted debt forgiveness of 60 per cent to broadcast stations in the country whose indebtedness currently stands at N7.8 billion. The benefitting stations are consequently, to pay only 40 per cent of their total debt to the National Broadcasting Commission (NBC) within three months with effect from July 10 or lose the special concession. Minister of Information and Culture, Alhaji Lai Mohammed, said at a media briefing in Abuja that the government considered the waivers as a measure of instituting financial sustainability among broadcast stations in Nigeria. The minister, who was accompanied by the Acting Director-General…
In continuation of our series on the NCC document titled: ‘Keeping children safe online: Advice to parents and caregivers,’ the Commission advises that if your child is using online platforms or programs for schoolwork, ensure a healthy balance between non-school related online activities and offline time. Here are some helpful tips: During non-school hours at home, establish time limits around when and for how long your child can be online; Use the available technologies — parental controls and tools to monitor online time allow you to measure and set time limits on device use or internet access. Be honest and…
……Proposal Open To Academics In Nigeria Tertiary Institutions Nigeria’s telecoms regulator, the Nigerian Communications Commission (NCC), is inviting proposals from academics in tertiary institutions that have feasible research ideas, capable of replacing or enhancing foreign technologies in the country’s telecommunications industry. The Commission said in a Request for Proposal released on Friday and signed by Prof. Umar Garba Danbatta, Executive Vice Chairman of the NCC that it is envisaged that the initiative will help build capacity in the tertiary institutions and promote Nigeria’s contribution to the pool of technologies in use in the communications industry. “The Nigerian Communications Commission,…
The Nigerian Communications Commission (NCC) has provided tips for parents and caregivers on how to keep children safe online, saying that the tips cover what to do before things go wrong, while children spend time online, and what to do if things go wrong. The Commission in a document titled: ‘Keeping children safe online: Advice to parents and caregivers,’ listed the tips to include: Risk Anticipation, and advised parents that anticipation of risks will lead to appropriate control measures being put in place before a child is allowed access to digital devices or the internet. Some of these anticipatory…