The management of the Federal Airports Authority of Nigeria (FAAN) has closed the KFC facility at the Murtala Muhammed International Airport in Lagos with effect from March 28, 2024.
Digital TimesNG understands that the closure is in line with the Lagos State law on People with Special Needs, Part C, Section 55 of General Provisions on Discrimination which states that “A person shall not deprive another person of access to any place, vehicle or facility that members of the public are entitled to enter, or use based on the disability of that person.”
The closure followed a social media report by a Passenger with Reduced Mobility (PRM), alleging discriminatory treatment he received at the Murtala Muhammed International Airport, Lagos.
The MD/CE of FAAN, Mrs. Olubunmi Kuku intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection, Mrs. Obiageli Orah; the Regional Manager, Southwest, Mr. Sunday Ayodele; Ag. General Manager, Public Affairs, Mrs. Ijeoma Nwosu-Igbo; and the International Terminal Manager, Mr. Kerri, to investigate the allegation.
It was based on the findings of the team that FAAN has shut down the KFC facility at the MMA, where the incident occurred.
The Authority has instructed that the KFC Management should tender an unreserved apology, in writing, to the affected PRM and a policy statement of non-discrimination be written and pasted conspicuously at the door post of its facility at MMIA before it resumes operation.
FAAN expressed its unreserved apology to the affected Passenger with Reduced Mobility and assured all airport users that it shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon.