News Highlights:
- Patricia’s Recovery and Repayment Efforts
- Customer Communication and Reassurance
Patricia Technologies, a Lagos-based financial technology company, has begun reimbursing customers affected by a 2022 security breach, marking the culmination of a two-year effort to recover funds and restore trust.
In 2022, Patricia experienced a major cyberattack that led to the loss of over 600 million Naira from customer accounts, prompting the company to temporarily restrict withdrawals and work with law enforcement agencies, resulting in the arrest of several suspects, including a prominent politician.
Patricia, having previously requested a two-to-five-year repayment window, has begun implementing its plan by disbursing funds to affected customers in phases, starting with the first batch of payments on December 10, 2024.
CEO Hanu Fejiro emphasized the company’s commitment to its customers, stating, “This repayment process represents a milestone in fulfilling our promise to make things right.”
He encouraged customers to update their information on the Patricia platform and monitor official channels for further updates on their individual repayment timelines.
Subscribers who are getting paid in this phase have since been officially notified by email.
One of the subscribers, with initials BP (for purposes of confidentiality), expressed appreciation and satisfaction with being paid by Patricia via an email reaction: “I really appreciate your effort. Though it took a long time, I’m satisfied with what I’ve received. Thank you for keeping to your words.”
