The Nigerian Communications Commission (NCC) has continued to consolidate its reputation as a digitally driven public institution, emerging among the top three Federal Government Ministries, Departments and Agencies (MDAs) in the 2025 Website Performance Ranking conducted by the Bureau of Public Service Reforms (BPSR).
The recognition comes barely three weeks after the telecom regulator was listed among the top five best-performing Federal Government agencies for 2025 by the Presidential Enabling Business Environment Council (PEBEC), underscoring the Commission’s sustained investment in technology and efficient service delivery.
According to the BPSR 2024/2025 scorecard on MDA website performance, the NCC ranked second overall out of 235 MDAs whose websites were assessed. Galaxy Backbone Limited emerged first, while the Nigeria Export Promotion Council (NEPC) secured the third position.
The assessment was based on 14 evaluation criteria, including compliance with the official .gov.ng domain, website appearance and aesthetics, quality and relevance of content to institutional mandates and government policy, as well as site structure.
Other parameters covered responsiveness across devices, security, load time, usability and ease of navigation, availability and uptime, functionality, interactivity, accessibility, and capacity-building features.
The outcome of the ranking was announced at the official release of the Federal Government 2024/2025 MDA Website Scorecard held on Monday, December 22, 2025, at the Federal Ministry of Finance Auditorium in Abuja. The formal presentation of the award followed on Tuesday, December 23, 2025, at the BPSR headquarters.
The award serves as a key index metric under the National e-Government Masterplan for measuring Nigeria’s e-Government status and was conferred on the NCC in recognition of its commitment to maintaining a world-class digital platform that enhances transparency, accessibility, and service delivery to citizens.
Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr. Aminu Maida, the NCC’s Executive Commissioner, Technical Services, Abraham Oshadami, appreciated the BPSR for the recognition, describing the award as “another encouragement for the Commission to be a better public service institution leveraging digital platforms such as our web presence to enhance public service delivery to our various stakeholders, thereby implementing the Federal Government’s Ease of Doing Business policy direction.”
While presenting the award to the NCC, alongside other two agencies, BPSR’s Director-General, Mr. Dasuki Arabi, commended the top three for their proactive decisions in maintaining world-class websites, which are compliant with the Federal Government’s policy direction in effective and efficient service delivery to the citizens.
According to the DG, the 2024/2025 MDA’s websites’ ranking represents a collective effort of federal public institutions in Nigeria to be transparent, accountable and open in governance, as well as a confirmation to align with global best practices in service delivery to the citizens.
Developed about six years ago, Arabi said as a result of the annual ranking, more public institutions have indicated readiness to embrace reforms, and align with the policy direction of the current administration’s Renewed Hope agenda on improved governance for effective service delivery, as introduced by His Excellency President Bola Ahmed Tinubu.
“The ideals of harnessing and deploying technological tools for service delivery has become imperative following the COVID pandemic, and distortions of socio-economic system of nations, culminating in the evolution of competitiveness, cost effectiveness, and agile governance.
“As engine room of governance, it behoves on us in the public service to perform our statutory duties and we must put in place technological innovations and standardized websites to operate services as well as deliver service needs to citizens,” he said.
The Scorecard exercise, he said, is part of the BPSR reform broader function of conducting research on reform implementation efforts and presenting ‘best practice’ models to the entire Public Service, and to among others, improve access to government information, facilitate seamless financial transaction, eliminate corruption and cyber theft, as well as facilitate access to government services.
Speaking on the rigorous nature of the exercise that produced the top three winners, the DG said “in the past few weeks members of the Scorecard Jury drawn from inter-Ministerial Agencies, had worked tirelessly to mill websites of selected MDAs through a rigorous process of enduring criteria for the ranking and the outcome had also passed through a quality assurance mechanism to validate the outcome.”
