The Anambra State Government is working to expand public access to road infrastructure information through DocTracker, a digital project and document management system developed by the state’s ICT Agency for the Ministry of Works and Infrastructure. The platform is undergoing further review ahead of its official launch, with the Anambra State ICT Agency and the Ministry of Works exploring improvements to make information on road projects more accessible to citizens. At a review meeting held at the Ministry on 12 October 2026, the Commissioner for Works, Arc. Okey Ezeobi emphasised the need to make DocTracker more public-facing, enabling residents to…
Author: DigitalTimesNG
Following its recent celebration of Customer Service Week, PalmPay is reinforcing its commitment to keeping customers supported and informed by educating users on its official support channels. With millions of Nigerians relying on digital financial services for everyday transactions, knowing where to seek help has become increasingly important. PalmPay is, therefore, encouraging customers to verify support requests carefully, use only official channels, and report suspicious activity promptly. One of the common risks customers face is impersonation, where fraudsters pose as customer service representatives or financial institutions in an attempt to obtain sensitive information or persuade users to authorise transactions. These…
By Kehinde Ogundare Nigeria’s mid-market firms occupy an uncomfortable position. They are too large to rely on the informal flexibility that often keeps small enterprises afloat yet too small to command the capital, engineering talent, and pricing power that multinational competitors bring into the same market. This segment is expected to help scale local industry, yet it operates inside a macroeconomic environment that punishes scale before rewarding it. Persistent inflation, currency depreciation, and rising input and energy costs have become defining features of doing business in Nigeria. For firms with dozens rather than thousands of employees, this volatility squeezes already-thin…
The National Information Technology Development Agency (NITDA) has stepped up efforts to strengthen digital capacity among women educators, providing high-specification HP OmniBook laptops to the National Association of Women in Colleges of Education (WICE) and enrolling 1,135 of its members in digital literacy courses. The interventions are aimed at improving administrative efficiency, expanding digital skills and promoting technology-driven teaching and learning in Nigeria’s education sector. The Director General of NITDA, Kashifu Inuwa, disclosed this at the 30th Annual National Conference of WICE, themed “Dual Mandate: Global Impact; Reimagining Teacher Education for Sustainable Development”. Inuwa said the provision of the computers…
MTN Nigeria has launched MTN Loyalty Coins, a loyalty programme on the myMTN NG app that recognises and rewards customers for living a truly digital lifestyle. Delivered in partnership with Bvndle, a Loyalty-as-a-Service platform, the programme allows customers to earn coins on qualifying transactions on the app and redeem them for airtime, data, shopping and a wide range of lifestyle benefits. The initiative is built on a simple conviction that customers who choose to live and transact digitally should get more back for doing so. As more Nigerians manage their connectivity, payments and daily needs from their smartphones, MTN wants…
Shareholders of Fidelity Bank Plc have lauded the bank’s board and management for strengthening its capital base, improving asset quality and sustaining earnings growth despite a challenging operating environment. The shareholders expressed their support at the bank’s 38th Annual General Meeting, held virtually on Friday, 9 October 2026. Speaking during the meeting, Bisi Bakare, National Coordinator, Pragmatic Shareholders Association of Nigeria, drew attention to the bank’s non-performing loan ratio of 2.4 per cent and capital adequacy ratio of about 16.1 per cent as indicators of its financial resilience. “The figures demonstrate that the bank remains strong. With a non-performing loan…
Access Women Network (AWN) has partnered with Evolve Charity Trust to distribute essential school supplies to girls in 17 schools across 12 states in Nigeria, in a move aimed at promoting girls’ education, easing the financial burden on families and empowering young girls to achieve their potential. The initiative will benefit students in Lagos, Abuja, Akwa Ibom, Rivers, Kaduna, Kano, Imo, Kogi, Anambra, Delta, Osun and Edo states. The school supplies distribution programme is designed to improve access to basic learning materials, strengthen girls’ confidence in the classroom and encourage their continued participation in education, particularly among students from financially…
PalmPay is celebrating Customer Service Week 2026 by highlighting its commitment to delivering a reliable and secure banking experience for its customers. With this year’s theme, “The Extra Mile,” PalmPay is reinforcing its approach to customer service that goes beyond resolving enquiries. For PalmPay, going the extra mile means anticipating where customers may need support, strengthening the tools that protect them and making it easier to get help when something goes wrong. This approach is reflected in PalmPay Dey For You, the company’s ongoing commitment to customer protection, which brings together security awareness, proactive protection and tools designed to help…
Nigeria’s drive to domicile critical digital and payment data locally will not automatically translate into digital sovereignty unless the country also develops the technical capacity, security safeguards and institutional control required to manage its digital infrastructure, technology experts have said. The experts spoke at the inaugural GrowthX by Techeconomy conference in Lagos during a panel session titled, “Data Localisation, Security & Future of Payments in Nigeria,” where they examined the implications of Nigeria’s data localisation drive and the need to balance domestic control with security, resilience, privacy and access to global technology. Chief Executive Officer of UniCloud Africa, Dr Krishnan…
By Olumide Balogun Black Friday falls on 27 November, and Detty December follows right behind it. Together they are the busiest selling weeks of the Nigerian year, and the businesses that do best usually get ready in September and October. Last week in Cologne, at a global marketing event called DMEXCO, Google’s Vice President of Global Ads made a simple point. The old way of advertising on Search, where you guess a short list of keywords and hope customers type them, no longer matches how people search. Nigerian shoppers show this every day. We ask long questions, speak into our…