Following the temporary suspension of sales of MTN products through its banking channel partners on April 2, 2021, services were restored on Sunday, April 4, 2021, with customers able to access all services.
This followed the agreement that MTN would revert to its previous cost of sales structures with banking partners until a new long-term agreement can be reached on a sustainable pricing structure going forward.
MTN said that following the intervention of the Minister of Communications and Digital Economy, the Nigeria Communications Commission and the Central Bank of Nigeria, since April 6, 2021, it has been participating in a series of meetings to align on longer-term pricing structures.
The company said that the streamlining it undertook is the international standard and best practice as the scale is built along distribution channels and expressed confidence that partners in the banking sector will work with it to ensure this process concludes as quickly as possible to the benefit of the entire industry.
The telecom giant expressed thanks to its customers for their patience and expressed its regret at the inconvenience imposed on them while banking channels were offline.
“In order to further expand the range of channels available to customers, MTN has activated a number of new channel partnerships with fintech partners and these will remain in place, significantly expanding the channels available to our customers and increasing our sales and distribution network,” MTN said in a statement on Thursday.
DigitalTimesNG understands that the new channel partners include Sparkle, Konga Pay, Barter By Flutter Wave, Jumia Pay, OPay, Kuda, Carbon, BillsnPay, MTN On-Demand, MTN Xtratime airtime loans (*606#), myMTN Web http://mymtn.com.ng and Momo agent *223#.
“We would also like to thank the Ministry of Communications and Digital Economy, the Nigeria Communications Commission and the Central Bank of Nigeria for their rapid intervention and we look forward to a mutually acceptable solution that empowers all ecosystem participants,” MTN further stated.
