Access Bank Plc has dismissed as false and misleading a message circulating on WhatsApp and other social media platforms that falsely claims to originate from the bank, reassuring customers, partners and stakeholders that its operations remain stable and uninterrupted.
In a public notice issued by its management, the bank stated that it remains safe, financially strong and fully operational across all its subsidiaries, stressing that customers continue to enjoy seamless banking services despite the circulation of the fake message.
The bank said the misleading information, which impersonates its official communication channels, is aimed at causing unnecessary panic and disrupting business activities.
“We wish to reassure our customers, partners, stakeholders, and the public that Access Bank is safe, financially strong, and fully operational across all our subsidiaries. Our services continue to run seamlessly, and we remain committed to serving our customers with the highest standards of excellence,” the statement said.
Access Bank disclosed that it is working closely with relevant regulatory agencies and law enforcement authorities to identify those responsible for creating and circulating the false information.
According to the bank, appropriate legal action will be taken against the perpetrators in line with applicable laws and regulations.
The bank also reminded the public that creating, publishing and disseminating false information capable of causing public alarm, damaging reputations or undermining confidence in institutions constitutes an offence under Section 24 of the Cybercrimes (Prohibition, Prevention, etc.) (Amendment) Act, 2024.
It urged members of the public to refrain from sharing or forwarding unverified messages, advising them instead to rely only on information released through Access Bank’s official and verified communication channels.
Access Bank expressed appreciation to its customers, partners and stakeholders for their continued trust and confidence, reiterating its commitment to maintaining excellent service delivery while safeguarding the integrity of its operations.