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Thursday 23rd March, 2023

Opinion

NCC: Giving Digital Boost To President Muhammadu Buhari’s Next Level Agenda

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Dr. Henry NKEMADU

On June 12, Nigeria will be celebrating “Democracy Day” and Twenty-one (21) years of uninterrupted democratic rule. And the Nigerian Communications Commission (NCC) riding on its mandate to connect Nigeria and create an information-rich society, remains on the driver’s seat.

Provision of the necessary digital impetus to the actualization of the economic diversification of Mr. President, tailored towards a free-market economy which is not tied to oil and gas is on NCC’s priority list. This push is in tandem with the administration’s “Next Level Agenda” as it enters its fifth year in this long democratic race.

During President Buhari’s first term, the NCC positioned telecoms as the baseline enabler for the realisation of the Economic Recovery and Growth Plan (ERGP) 2017-2020 of the government, which is a short-term economic blueprint designed to drive the economic diversification agenda of the government.

Through deliberate and sustained efforts in driving major initiatives, programmes and necessary regulatory interventions, the NCC has been able to deepen access to telecommunications services- voice and data – across the country which has helped in positively impacting other sectors of the economy such as healthcare, education, agriculture, finance, transportation, commerce, governance, and so on.

NCC: A believer in President Muhammadu Buhari’s economic agenda 

The Executive Vice-chairman of the NCC, Professor Umar Garba Danbatta, is consistently supporting the economic agenda of President Buhari through the provision of more digital access to individuals, corporate and government for the implementation of the agenda has been validated by available official data.

L-R: Dr.Isa Ali Pantami, Minister of Communications & Digital Economy and Prof. Umar Garba Danbatta, EVC, NCC at a recent function

The Telecoms sector has witnessed huge growth in terms of the subscribers’ base, earnings to the government, increase in the gross domestic product (GDP), teledensity and increase in foreign direct investments into the sector. Today, the sector has contributed 14.07 per cent to GDP. Active mobile voice subscribers have increased to over 189 million with a teledensity of 99.16 per cent.

Internet subscribers have increased from 128,365,704 to 136,203,231; broadband penetration increased from 38.49 percent (indicating 73,466,093 on 3G and 4G networks) to 39.90 percent (76,163,670 on 3G and 4G networks).

The Commission has committed millions of Naira to drive ICT innovations in the academia and among technology innovators. We have also activated and increased the number of operational Emergency Commission Centres (ECCs) being built by the Commission to 17 states throughout the Federation, and the Federal Capital (FCT), Abuja – 18 ECCs in all.

We have successfully scrubbed over 24 million invalidly-registered subscriber records via Automated Fingerprint Identification System (AFIS) in fulfilment of the mandate to establish a credible database of telephone subscribers.

As a Commission, we have recently taken measures to regularise activities of all satellite operators including Space Station Operators as well as Earth Station operators; issuance of landing permits to Space Stations beaming signals over Nigerian territory.

In line with our regulatory excellence, we have now put the Communications and Digital Economy Complex, Jabi, Abuja to use. This move has helped to leverage the various world-class facilities within the complex to increase NCC’s overall operational efficiency and subsequently achieve better cost-cutting measures in line with the Federal Government’s directive. 

Also, because of its huge impact on the nation’s GDP, developing broadband infrastructure to deepen penetration among individual and corporate consumers of telecoms services has been the focus of the Commission. 

Based on the understanding by the Commission that telecommunications breaks the barrier and can act in its own right as an enabler of socio-economic transformation, growth and modernisation across all sectors of the economy, the NCC Management has deliberately embarked on initiatives, serving as digital fulcrum and catalyst that propel the inter-sectoral implementation of the socio-economic transformation agenda of the current government.

One of such initiatives is the licensing of infrastructure companies (InfraCos) to provide additional robust broadband infrastructure across the geo-political zones in the country. Six(6) of the InfraCo licences have been issued to five(5) geo-political zones and Lagos carved out as the sixth zone because of its commercial centrality, while the last and seventh licence for the North Central region is being worked on by the Commission.

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This is in addition to several other strategic initiatives being embarked upon by the NCC to address sundry challenges confronting telecoms infrastructure deployment by the existing licensees. 

Digital impetus for Next Level Agenda

To sustain its forward-looking economic growth agenda, President Muhammadu Buhari has restated commitment to the cause of advancing and consolidating on the gains of his first-term economic transformation agenda. To this end, the President has tagged economic blueprint for his second term as the Next Level agenda.

At the launch of President Buhari’s Next Level Agenda in November 2018
….Photo credit: Vanguard

A cursory look at the Next Level agenda shows that the President, in the current dispensation, aims to focus on improving security, improving the economy and reducing poverty; as well as fighting corruption and corrupt practices.

Speaking on the Next Level agenda recently, the Hon. Minister of Communications and Digital Economy, Dr. Isa Ali Ibrahim Pantami, said he would ensure that all agencies under his ministry including the NCC key into supporting the President in achieving his new agenda.

Nigeria recently launched a New National Broadband Plan (2020-2025) aimed to “deliver data download speeds across Nigeria at a minimum speed of 25Mbps in urban areas, and 10Mbps in rural areas, with effective coverage available to at least 90% of the population by 2025 at a price not more than N390 per 1GB of data (2% of median income or 1% of minimum wage).”

During the presentation by the Committee on the NNBP (2020-2025), the Minister, Pantami, said: “The NNBP addresses 3 of the 8 priorities that the Federal Government assigned to the Federal Ministry of Communications and Digital Economy, and the parastatals under its purview, for implementation. These priorities are the implementation of broadband connectivity and execution of a plan to deploy 4G across the country, as well as the development and implementation of digital economy policy and strategy.”

The Minister continues, “The development of a Broadband Plan aligns with global best practice and the constitution of the Committee is in line with the powers of the Minister as stated in Section 23(a) of the Nigerian Communications Act 2003- the Minister shall be responsible for ‘the formulation, determination and monitoring of the general policy for the communications sector in Nigeria with a view to ensuring, amongst others, the utilization of the sector as a platform for the economic and social development of Nigeria.”

“…Broadband supports the development of the digital economy and a focus on growing the National Digital Economy will also improve and diversify the nation’s traditional economy. The implementation of the Plan will lead to the creation of jobs, improved socio-economic development and sustained economic growth, amongst others. However, it is important to note that the successful implementation of the Plan requires synergy between government and the private sector.”

According to him, “telecoms has been supporting the country in the areas of job creation, improvement in security and efficiency as well as in making life easier and better for Nigerians, charging the NCC leadership “to continue in this direction and as any individual agenda will are bringing onboard must have direct bearing toward supporting the promises of President Muhammadu Buhari to succeed in his promise to Nigerians.”

Thus, the Minister has thrown his weight behind the NCC’s InfraCo project in what he described as the correlation it has to propel the attainment of the Next Level agenda through accelerating increased digital access to Nigerians across the country.

In the Next Level agenda, the emphasis is placed on infrastructure with the critical ones being roads, rail, power, and the Internet, marked to be treated as ‘critical infrastructure’ and according to the Executive Vice Chairman (EVC)/Chief Executive, NCC, Prof. Umar Garba Danbatta, globally, telecommunications has become an essential factor for measuring the level of a nation’s socio-economic and political development.

He noted that countries with well-developed telecoms infrastructure tend to outshine their counterparts without adequate telecoms infrastructure in all development parameters.

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5G: Next digital revolution for Next Level agenda

Without any doubt, the liberalisation of the telecoms industry has greatly impacted the different sectors of our economy. From e-commerce, e-banking, e-agriculture, e-health, e-transportation, e-education, etc, the liberalisation ushered in different players leveraging different technologies to offer services.

The unprecedented growth recorded in the telecoms sector with a multiplier effect on other sectors of the economy has been as a result of the sound regulatory regime which has been consolidated in the last 19 years. We have come up with a lot of frameworks, regulations, guidelines and policies that have provided and will continue to create the enabling environment for the future of telecommunications growth in Nigeria.

The future is promising and as a regulator, we see a lot of prospects ahead for the industry especially in the area of broadband penetration to accelerate the transformation of Nigeria into true knowledge and the digital economy. The future of telecommunications in Nigeria, just as it is the case globally, is broadband and the NCC is well-positioned to drive this digital frontier.

In the last five years, we had put a lot of emphasis on deepening broadband penetration and we are creating an environment that allows operators to deploy the newest technologies that can offer Nigerians better service experience with greater efficiency.

Consequently, it is our commitment to see that, going forward, all new sites to be built by mobile network operators (MNOs) are Long Term Evolution (LTE)-compatible; the implementation of the harmonised Right of Way (RoW) charges on State and Federal Government highways at the cost of N145 per linear meter is realised; there is the elimination of multiple taxation and regulations; and spread of 3G coverage to, at least, 80 per cent of the Nigerian population over the current 56.4 per cent of the population covered with 3G networks.                                                                                                                                      

We are also ensuring the upgrade of 2G base transceiver stations to 3G; spread of 4G/LTE services to 100 per cent of the population with a minimum broadband speed of 1.5 megabits per second (Mbps); deployment of, at least, an Access Point of fibre with a 10 gigabyte per second (Gbps) capacity in all the 774 local government areas (LGAs) of the Federation through the InfraCo project.

According to Danbatta, “with the impending commercial deployment of 5G technology globally by 2020, the Commission has started preparing for and planning, in earnest, to ensure Nigeria is not lagging behind in the area of 5G deployment.”

We want to ensure the spread of Fifth Generation (5G) to, at least, five per cent of the population. Already, the NCC in November 2019 pioneered 5G trials in Nigeria, becoming the first telecoms regulator in West Africa to proactively begin such trials toward unleashing greater digital revolution.

We have also worked with stakeholders to develop guidelines on the use of Television White Space (TVWS) to extend affordable broadband penetration to underserved and unserved areas.

TVWS is the unused broadcast spectrum which can be deployed in the telecommunications sector to provide cost-effective broadband services to people in the rural, underserved and unserved areas of the country towards achieving universal access and universal service in line with the country’s digital agenda.

In summary, the future of telecommunications in Nigeria is incrementally bright as the Regulator is always proactive in providing the regulatory environment for the deployment of cutting-edge technologies to further push Nigeria ahead in the digital revolution. 

The 5G era would be characterized by the upswing in the use of new technologies such as Artificial Intelligence (AI), the Internet of Things (IoT), Blockchain, Big data, Fifth Generation (5G), Augmented Reality and many more all of which will advance sustainable development through the digital transformation it will bring for the economies.

“With 5G, the NCC is looking at three (3) usage scenarios, which include: the enhanced mobile broadband applications, the ultra-reliable low latency applications and the Machine to Machine (M2M) applications. Hence, 5G will be characterized by high speed, M2M explosion and low latency, all of which will require reliable broadband infrastructure, which is one of the pre-occupations of the Commission as we speak,” the EVC said.

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He has also noted that three (3) frequencies: the 26GHz, 38GHz and 42 GHz are part of the frequencies approved by International Telecommunications Union (ITU) for 5G. This, he said, is in addition to the Commission’s ongoing effort to leverage television white (TVWS) technology to expand affordable broadband services to rural, unserved and underserved areas of the country.

The Commission has conducted 5G Proof of Concept (PoC) Trials. The EVC explained that the whole idea behind the trial is to be able to see what the challenges are with regards to 5G deployment in Nigeria. “Security challenges, level of radiation power density, whether this is within the acceptable limits provided for the International non-ionization radio Radiation Protection Agency as well as to address whatever challenges that we need to come to terms with preparatory to commercial rollout of 5G services in Nigeria.”

Role of infrastructure and spectrum to 5G

Danbatta has drawn a correlation between 5G networks and effective telecoms infrastructure. Expectedly, 5G will offer higher Internet speed and low latency and machine to machine (M2M) exposition, all of which will run on robust broadband infrastructure, which the Commission is currently driving and will ultimately support the digitisation of the Nigerian economy towards accelerating the actualization of the President’s Next Level agenda.

He said: “Without pervasive infrastructure, the dream of the rollout of 5G services will remain what it is, just a dream. As such, Nigeria has put in place the InfraCo project for this purpose. Also, we have put in place an excellent initiative of spectrum trading, to allow efficient utilization of licensed and existing spectrum through leasing or transfer to other operators from a licensee instead of keeping such spectrum idle.”

Recently, the Commission suspended the Spectrum Trading Guidelines (2018) in order to carry out a review in response to global telecommunications dynamics and for more robust Spectrum trading activities. Paragraph 12 of Spectrum Trading Guides 2018 vests the Commission with the right to review/vary and modify the Guidelines from time to time as it may deem fit.

Telecoms Investment drive: The real boost for Next Level agenda

Telecoms, as an enabler for other sectors of the economy, is highly capital-intensive. As such, Danbatta said the support of the President is very key in support of the Commission’s efforts at addressing various challenges inhibiting investment into the country’s telecoms sector.

“Yes, we have recorded major milestones in our telecoms sector. But are we satisfied as a Regulator? The answer is ‘No’. This is because we still face inadequate infrastructure. Consequently, the NCC had identified 220 clusters of access gaps in the country and the real challenge behind connecting this large population of about 40 million is the infrastructure deficit.”

Dr. Henry Nkemadu, NCC Director of Public Affairs (Author of the Article)

This informs why the NCC evolved the InfraCo project with Public-Private Partnership component embedded in it. In a recent update study carried out in 2019, the number of people living in the unserved and underserved areas was estimated to have dropped to 31.16 million and the number of clusters reviewed down to 114.

Meanwhile, the EVC has assured that the Commission is committed to providing the enabling environment to attract the needed investment to expand 5G deployment while ensuring efficiency of existing technologies from 2G, to 3G and 4G towards providing the needed consistent digital impetus to the realisation of the Next Level Agenda of President Muhammadu Buhari.                             

Dr. Henry NKEMADU is the Director, Public Affairs, Nigerian Communications Commission

 

 

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Opinion

NDPB At One: The Evolution Of Data Privacy Under Dr. Vincent Olatunji

“People who end up being first don’t actually set out to be first, they set out to do something they love,” thus, creating a lasting legacy for themselves.

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Dr. Vincent Olatunji, National Commissioner/CEO, Nigeria Data Protection Bureau

By Yusuf YUSUF

The pioneer National Commissioner/Chief Executive Officer of the Nigeria Data Protection Bureau (NDPB), is one man who has risen through the ranks, showing expertise both in administrative roles as well as the information technology field, as a formidable force whose trajectory of achievements keeps many on their toes.

All these, he has managed to achieve without giving room for the notion of imitation but rather, by setting an exemplary step in advancing policies to ensure the development of the status quo.

A Certified Public Private Partnership Specialist (IP3 Specialist) and a PECB Certified Data Protection Officer, Dr. Vincent Olatunji, (FIIM, IAPP, and NCS) is a promising figure the technology world needs to watch out for in coming years.

He joined NITDA in 2002 and has worked in various departments thereby rising to the position of director in 2014 and Acting DG in 2016 amongst other roles serving in various departments before his recent appointment as National Commissioner.

In just over a year, Dr. Vincent Olatunji is creating a new legacy as the pioneer National Commissioner/Chief Executive Officer of the Nigeria Data Protection Bureau while setting the pace for the institutionalization of data protection laws in Nigeria.

The Nigeria Data Protection Bureau (NDPB) is an intrinsic segment of the Ministry of Communications and Digital Economy born on the 4th of February 2022, out of the need to uphold the National Digital Economy Policy for Digital Nigeria (NDEPS) by further strengthening as well as entrenching the protection of personally identifiable information and sensitive personal data.

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Such data includes emails, names, telephone numbers, house addresses, religious beliefs, political lineage, medical records, labour union affiliations, and information being uploaded online in line with standard global practices in a digital economy.

The objective of the bureau as stipulated by the Nigeria Data Protection Regulation 2019 (NDPR) include

  1. Safeguard the rights of natural persons to data privacy
  2. Foster safe conduct for transactions involving the exchange of personal data
  3. Prevent manipulation of personal data and
  4. Ensure that Nigerian businesses remain competitive in international trade through the safeguards afforded by a just and equitable legal regulatory framework on data protection.

While keying into the global digital revolution is inevitable, it is only pertinent that this rising need is met with accurate preparedness. It is on this note, a major milestone was recorded under the able leadership of Dr. Isa Ali Ibrahim Pantami, with the launch of the National Digital Economy Policy and Strategy for a Digital Nigeria (NDEPS).

The NDEPS was launched by President Muhammadu Buhari (GCFR) in 2019. This subsequently led to the re-designation of the  Ministry of Communications to include the digital economy, thereby giving it a new phase.

With this development, the journey of the much-desired and envisioned Digital Nigeria began. This was, however, followed by several restructurings to accommodate the new set mandate of the Ministry. And such restructuring included the NDPR.

Unarguably, Dr. Olatunji has continued laying exemplary standards for any successor to measure up to in time memorial as he has managed to adapt existing resources and manpower to carter for the immediate needs of his bureau to ensure swift and immediate operations against all odds to kick start immediate operations.

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Stepping into the herculean task of laying a solid bedrock for data protection policies and strategies without giving room for doubts or sloppiness while distinguishing himself as a formidable force to reckon with, as a pioneer, may pose a major challenge to many.

This is because the way of the pioneer is always filled with different hurdles stemming from proper administration to implementation of policies. However, Dr. Olatunji draws strength from his love for his profession, leaving no stone untouched in his quest to achieve excellence as he emulates the popular saying that “People who end up being first don’t actually set out to be first, they set out to do something they love.”

The Bureau, within the last year of its establishment, has recorded significant growth under various parametres including but not limited to the following: –

  • Rate of increment of the public sector integration into data privacy and protection framework – 100%,
  • Rate of increment in the enrolment of DPOs from data controllers and processors across Nigeria – 600%,
  • Rate of increment in the licensing of Data Protection Compliance Organizations (DPCOs) – 50%

Similarly, revenue generation through the implementation of the NDPR has increased by over 60%.

The foregoing milestones are taking place at a time when the Digital Economy under Prof. Isa Ali Ibrahim Pantami is breaking records in its contribution to Nigeria’s GDP. The ICT sector for instance contributed 18.44% to the total real GDP in Quarter 2 of 2022 – outperforming virtually all other sectors.

The establishment of the Bureau, under the visionary leadership of President Muhammadu Buhari, has strengthened the bulwark of fundamental rights and freedoms of Nigerian citizens in the data economy ecosystem and has, to all intents and purposes, earned Nigeria a pride of place in the arena of international data governance and human capital development.

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With the recent approval of the Nigeria Data Protection Bill by the Federal Executive Council (FEC) for further ratification and endorsement by the National Assembly, we wish Dr. Vincent Olatunji, twice as much of successes recorded by him just in one year as he sets out to achieve greater developments in the strategic implementation of data protection laws in Nigeria.

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Opinion

How To Survive The Last Week Of January On A Budget

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January is renowned for being a month of extremely slow days, mounting bills and a long, grinding wait for payday. This is often the case for folks in paid employment. 

However, the difficulties that traditionally accompany the month of January impact entrepreneurs or those in business as well.

Usually, discretionary or disposable income is often limited and tightly guarded, with many potential customers trying to wade through to the end of the month after the customary lavish spending that trailed the previous year-end festivities.

With the current fuel scarcity plaguing most parts of Nigeria burning deeper holes in the pockets of the average Nigerian, there is a common consensus among many to see the back of January.

Beating the sapa occasioned with the January season often requires a certain level of skill and wits. It is better to stroll into February (the month of love) with a meagre balance or even broke than to enter it on your knees with a crushing bundle of debts on your back.

Here are a few ways you can see out the last week of the month in flying colours on a tight budget, courtesy of Konga, Nigeria’s leading composite e-commerce company.

1. Make Garri Your Friend

Just kidding, but then you might want to invest a little of your scarce resources on food or foodstuffs that are not so expensive but last for a long time. Food items like Garri, Bread, Beans, and the like, as they allow for varieties, would definitely come in handy if you are the type that cooks their own meals.

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2. Substitute

We know our help comes from God, but at times like this, you might like to forego your normal routine and go with more budget-friendly options. Instead of ordering an Uber or a ride to work as you’ll typically do, you may have to wake up earlier and commute via public transport. You can also substitute your expensive beverage for a 3-in-1 coffee or tea; instead of buying that pricey loaf of bread, you could opt for a biscuit instead.

3. Spend more time with friends and family members

The famous saying “The more, the merrier” has never been more beneficial. When things are tight, the best exit route is to be with people who could help lighten the load. With friends, you could share your resources and make the best out of the situation.

4. Be Content

This last week of January, beating sapa entails being content with yourself. In fact, phrases like YOLO or “If I perish, I perish” would do you more harm than good. Avoid frivolities, get only the necessities, understand that all fingers are not equal, and be content with what you have. Mr. James’ brokenness could be your average level, so no matter where you find yourself, cut your coat according to your cloth.

5. Look out for Cheaper deals

Most importantly, a major element to seeing yourself through January smiling is to be alert to juicy offers or the best deals. There is always an advantage to it, that satisfaction that comes from walking away with a sweet deal on a purchase. This is one of the reasons you must embrace Konga when it comes to shopping for all your items during this period.

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In fact, the ongoing Konga Jara promotion remains your best bet. It is an open secret today that most items are cheaper at Konga and you also enjoy the benefit of guaranteed quality and swift delivery.

In summary, if you’re able to stick to the points mentioned above, you’re well on your way to surviving these last 77 days of January, while leaving many of your peers wondering how you managed to pull through in such a brilliant fashion.

 

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7 Mistakes Organisations Make That Cause Good Workers To Quit

The decision to leave an organization doesn’t just happen overnight

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Workers in an Organisation....... Photo Credit: Business Insider Africa

By A J HESS

Talk to any leader of an organization and they will tell you one of the things that bother them the most is losing good people. There is a saying that has become very common: “People don’t leave bad jobs, they leave bad bosses.” While many people do leave because of their relationship with the people they directly report to, the reasons are more varied in many cases.

Unhappiness is the main reason employees leave organizations. Yet, what exactly causes people to be unhappy? There are a number of factors that come into the equation that can cause people to conclude they could be better off working somewhere else.

The decision to leave an organization doesn’t just happen overnight. Usually, the conditions have been around for a long time, slowly draining the employee’s enthusiasm and desire to bring their best selves to work every day.  As Phil Johnson, founder and CEO of The Master of Business Leadership, says, “The drama, chaos, and conflict experienced in these toxic work environments lead to low levels of employee engagement.”

Here are seven issues that slowly drain a person’s desire to work for an organization:

LACK OF APPRECIATION

People spend a great deal of time at work, and if they get the feeling that they’re not being appreciated, it will slowly drain their energy and desire to give their best. The lack of appreciation can show up in various forms. Lack of recognition for their accomplishments is a key example. When we are working hard, doing good work, and nobody seems to notice, it kills our desire to continue to do more.

Another area is a lack of caring or taking an interest in our special interests, talents, and life outside of work. When we spend so much time at work, we expect others to take an interest in us as unique individuals, with special talents, needs, struggles, and home situations. And we want the people we report to support us when we are going through difficult times.

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“When employees feel a genuine connection with their leader, their role, and the organization, they are stronger collaborators and communicators, and are more engaged,” explains Debbie Muno, managing director of Genos North America.

UNFAIRNESS AND FAVOURITISM

While there are different levels of talent and responsibilities within organizations, we expect the standards for promotions and rules of conduct to be applied equally to employees in the organization. Few things are as upsetting as when organizational rules they’re expected to follow are not adhered to by the higher-ups.

Another sore point that really drains performance is when people perceive that promotions are given based on favoritism rather than meritocracy.  The resentment and anger resulting from these actions, or just the perception of them, create a toxic culture that causes good people to leave.

ALLOWING NO AUTONOMY OVER ONE’S WORK

In order to feel fulfilled in our work, we need to have some say in what our work looks like. Whether we have a choice on what we work on, have a say in company goals, or have a say in work-related decisions, we need to have choices to feel fulfilled in our career.

The best work happens when leaders trust us to know what to do and can count on us to do it well. Managers who act as guides and coaches—and are approachable when employees have problems—will see their staff perform much better than those who micromanage and allow their people little discretion over how their work is done.

SHOWING NO INTEREST IN EMPLOYEES’ PASSIONS

Organizations that expect employees to do their jobs without considering what they are passionate about not only miss out on harnessing those passions, but also alienate their people. It takes work, effort, and getting to know people to find out what their passions are. Unfortunately, many workplaces don’t have the desire to find out. As a result, those who believe employees are hired simply to fill a position and should leave their passions at home will find significant turnover among their teams. After some time, these team members will be looking at other companies known for an employee-first culture.

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On the other hand, those organizations that do make the effort to find the connections between their people’s work and their passions will see an increase in productivity, higher rates of job satisfaction, and a happier workplace overall. To that end, author Debbie Peterson recommends utilizing psychometric questionnaires. “[These] can ensure employees are in roles where their skills and personalities can shine, and ensure the longevity of the employee and their employment as well as the performance of the organization,” explains Peterson.

ONE-SIZE-FITS-ALL STAFF APPRECIATION

Many organizations have an Employee Appreciation Day once a year when everyone is acknowledged and treated the same. The problem is that not everyone has the same skills, contributes equally, or regularly brings the same effort. Receiving the same recognition as someone who does the least work possible upsets those who go above and beyond, bring extra enthusiasm to their work, and give their best every day.

Not only should people be recognized for their achievements, but they also should be able to communicate how they wish to be recognized. In my book, The Other Kind of Smart, I talk about how important it is to get to know people in order to appreciate them in a way that powerfully connects with them.

A LACK OF MEANING

One thing millennials have become known for is wanting their work to have meaning and to feel that they are making a difference. Previous generations have wanted this as well but settled for less as they believed the workplace was not the place where this was possible. Now, millennials are a major part of our workplace and are rising to leadership positions. Finally, organizations have started to pay attention.

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Organizations must create a vision and share it with their people in a way that ensures everyone understands how their contribution makes a difference. Everyone wants to feel pride in their work and in the organization they work for. This will become increasingly important as younger generations, crucial to an organization’s success, demand this.

A LACK OF FUN AND PLAY

In previous decades, the idea that we should have fun at work would have left leaders aghast. Work was work, and people were expected to have fun outside of the workplace. We have since come to understand that having fun at work is a great way to invigorate people, give them something to look forward to, and even alleviate stress and boredom. “For instance, [some] high-tech firms now encourage employees to take table tennis breaks,” says Peterson, “with the added benefit that it promotes physical and neurological fitness.”

When people are not only allowed, but encouraged, to have fun in their workplace, they are more relaxed, are able to build camaraderie with their colleagues, and are motivated to perform better.

****Culled from fastcompany.com

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